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Elements and Performance Criteria

  1. Develop risk management strategies
  2. Implement risk management strategies
  3. Monitor risk management strategies

Evidence Required

Essential Knowledge and Skills to be Assessed

The following knowledge and skills must be assessed as part of this unit

types of risks that apply within a given industry sector or context

legal requirements to be considered within a risk management context

OHampS and environmental requirements in a given workplace

relevant industrial awards and agreement that impact on risk management

overall emergency plans that apply to a specific industry context or enterprise

strategic tactical and operational plans and their impact on risk management in a given context

Linkages to Other Units

This unit has strong linkage to many other units and combined assessment andor training is recommended Examples include

All event management units

THHGLEB Develop and maintain the legal knowledge required for business compliance

THHGLE20B Develop and maintain the legal knowledge required for business compliance

THHGLEB Establish and maintain a safe and secure workplace

THHGLE04B Establish and maintain a safe and secure workplace

THTFTGB Coordinate and operate a tour

THTFTG04B Co-ordinate and operate a tour

Critical Aspects of Assessment

Evidence of the following is critical

ability to demonstrate a systematic approach to the identification or risks and the development of strategies to address those risks

knowledge of the types of risks of particular relevance to a given industry sector

Context of Assessment and Resource Implications

Assessment must ensure

development of risk management strategies for a nominated workplace activity or project and implementation within the relevant fully operational commercial environment eg at an event location on tour

application of current industry guidelines codes of practice and legislation in relation to risk management

involvement of colleagues and stakeholders in the consultation and education process

Assessment Methods

Assessment methods must be chosen to ensure that ability to manage risk can be practically demonstrated Methods must include assessment of knowledge as well as assessment of practical skills

The following examples are appropriate for this unit

evaluation of risk management strategies and procedures prepared by the candidate for a given workplace

evaluation of the implementation process through interviews with key stakeholders or review of reports

case studies and problem solving to assess application of knowledge to specific operations and situations

review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

Key Competencies in this Unit

Key Competencies are an integral part of all workplace competencies The table below describes those applicable to this unit Trainers and assessors should ensure that they are addressed in training and assessment

Level Perform Level Administer and Manage Level Design and Evaluate

Key Competencies

Collecting Organising and Analysing Information

For example

Gathering information to conduct a risk management audit

Communicating Ideas and Information

For example

Educating colleagues about the importance of risk management

Planning and Organising Activities

For example

Developing systems and procedures to eliminate or minimise risk

Working with Others and in Teams

For example

Consulting with colleagues on the effectiveness of strategies

Using Mathematical Ideas and Techniques

For example

Calculating the probability of risks

Solving Problems

For example

Adjusting a longestablished operational procedure to minimise risk

Using Technology

For example

Distributing regular risk management updates across the organisation

Essential Knowledge and Skills to be Assessed

The following knowledge and skills must be assessed as part of this unit

types of risks that apply within a given industry sector or context

legal requirements to be considered within a risk management context

OHampS and environmental requirements in a given workplace

relevant industrial awards and agreement that impact on risk management

overall emergency plans that apply to a specific industry context or enterprise

strategic tactical and operational plans and their impact on risk management in a given context

Linkages to Other Units

This unit has strong linkage to many other units and combined assessment andor training is recommended Examples include

All event management units

THHGLEB Develop and maintain the legal knowledge required for business compliance

THHGLE20B Develop and maintain the legal knowledge required for business compliance

THHGLEB Establish and maintain a safe and secure workplace

THHGLE04B Establish and maintain a safe and secure workplace

THTFTGB Coordinate and operate a tour

THTFTG04B Co-ordinate and operate a tour

Critical Aspects of Assessment

Evidence of the following is critical

ability to demonstrate a systematic approach to the identification or risks and the development of strategies to address those risks

knowledge of the types of risks of particular relevance to a given industry sector

Context of Assessment and Resource Implications

Assessment must ensure

development of risk management strategies for a nominated workplace activity or project and implementation within the relevant fully operational commercial environment eg at an event location on tour

application of current industry guidelines codes of practice and legislation in relation to risk management

involvement of colleagues and stakeholders in the consultation and education process

Assessment Methods

Assessment methods must be chosen to ensure that ability to manage risk can be practically demonstrated Methods must include assessment of knowledge as well as assessment of practical skills

The following examples are appropriate for this unit

evaluation of risk management strategies and procedures prepared by the candidate for a given workplace

evaluation of the implementation process through interviews with key stakeholders or review of reports

case studies and problem solving to assess application of knowledge to specific operations and situations

review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

Key Competencies in this Unit

Key Competencies are an integral part of all workplace competencies The table below describes those applicable to this unit Trainers and assessors should ensure that they are addressed in training and assessment

Level Perform Level Administer and Manage Level Design and Evaluate

Key Competencies

Collecting Organising and Analysing Information

For example

Gathering information to conduct a risk management audit

Communicating Ideas and Information

For example

Educating colleagues about the importance of risk management

Planning and Organising Activities

For example

Developing systems and procedures to eliminate or minimise risk

Working with Others and in Teams

For example

Consulting with colleagues on the effectiveness of strategies

Using Mathematical Ideas and Techniques

For example

Calculating the probability of risks

Solving Problems

For example

Adjusting a longestablished operational procedure to minimise risk

Using Technology

For example

Distributing regular risk management updates across the organisation


Range Statement

This unit applies to all tourism and hospitality enterprises. The following explanations identify how this unit may be applied in different workplaces, sectors and circumstances.

For generic pre-employment training and assessment, a range of industry contexts must be addressed. Where the focus is sector or workplace specific, training and assessment must be tailored to meet particular needs.

Risks may include:

health

injury

product failure

damage to property or equipment

industrial dispute

professional incompetence

natural disasters

security failure

system or equipment failure

financial loss

political events.

Specific environments may include any environment where workplace activities are undertaken including:

offices

kitchens

bars and restaurants

accommodation establishments

event venues

outdoor event venues

natural environments

grandstands

mosh pits

racecourses

attractions and theme parks

aquatic venues.

Stakeholders may include:

customers

colleagues

suppliers/contractors

athletes

performers

participants

audience.

A "near miss" refers to an event or incident which in other circumstances may have resulted in an injury to a person, damage to property or some other negative impact on the organisation or community.

This unit applies to all tourism and hospitality enterprises. The following explanations identify how this unit may be applied in different workplaces, sectors and circumstances.

For generic pre-employment training and assessment, a range of industry contexts must be addressed. Where the focus is sector or workplace specific, training and assessment must be tailored to meet particular needs.

Risks may include:

health

injury

product failure

damage to property or equipment

industrial dispute

professional incompetence

natural disasters

security failure

system or equipment failure

financial loss

political events.

Specific environments may include any environment where workplace activities are undertaken including:

offices

kitchens

bars and restaurants

accommodation establishments

event venues

outdoor event venues

natural environments

grandstands

mosh pits

racecourses

attractions and theme parks

aquatic venues.

Stakeholders may include:

customers

colleagues

suppliers/contractors

athletes

performers

participants

audience.

A "near miss" refers to an event or incident which in other circumstances may have resulted in an injury to a person, damage to property or some other negative impact on the organisation or community.